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How early can I enter the ballpark?
Gates open 1 hour prior to the start of each game.

What can I bring into the stadium?
Backpacks, coolers and large handbags are prohibited. In addition, New York-Penn League rules prohibit outside food or beverages from being brought into the stadium.

With the exception of guide dogs, pets are not permitted in the stadium.

Can I purchase tickets for individual games?
Individual game tickets can be purchased at the Richmond County Bank Ballpark Ticket Office located on Richmond Terrace and Wall Street. The ticket office is open on game days from 9 a.m. until the end of the game and on non-game days during the season from 9 a.m. to 5 p.m.

Tickets ordered over the phone prior to the day of the game may be picked up during regular ticket office hours or on the day of the game at the will-call window, located on Richmond Terrace and Hamilton Avenue. You will be asked to present the credit card used for purchase and a valid form of I.D.

Please continue to visit our website as the season approaches for more information on purchasing tickets.


Does my child require a ticket to enter the stadium?
Children two years or younger do not need a ticket, provided that the child shares a seat with a ticket holder.


Is Richmond County Bank Ballpark wheelchair accessible?
There are wheelchair-accessible seats at the top of the seating bowl along the box and reserve sections. Folding chairs are also available for companion seating. Fans with special requests or needs may visit the Guest Relations Booth, located on the concourse behind Section 9, for assistance.


How do I get my birthday or another message announced?
Announcements and scoreboard messages are reserved for those who have purchased a group outing package.


Can I bring my camera and/or video camera into the stadium?
Cameras are permitted into Richmond County Bank Ballpark, however video cameras are not.


What is the policy if my game is rained out?
In the event of a rainout, you may exchange your ticket for a ticket of equal or lesser value to the rescheduled game date or another remaining regular season home game, subject to availability.


Are gift certificates available?
Bomber Bucks may be purchased at the Ticket Office during regular Ticket Office hours. Bomber Bucks may be used towards the purchase of tickets, concession stand food and merchandise. They cannot be exchanged for cash.

Weren’t able to find the answer you were looking for? Click here to see our ballpark policies or click here to contact us for more information.